Questions, answered

Everything you need to know about our tofu litter, subscriptions, shipping and returns.

Everything you need to know about Purrfectly

Why should I switch to Purrfectly?

If you’re looking for a litter that fits naturally into everyday life, Purrfectly was designed with that in mind. We focused on balancing the things that matter most—strong odor control, fast and firm clumping, low tracking, and plant-based ingredients so you don’t have to compromise on one feature to get another.

Will my cat like Purrfectly?

Every cat is different, and some take a little time to adjust to a new litter. We recommend introducing Purrfectly gradually by mixing it with your current litter over 7–10 days. Most cats transition smoothly, especially when changes are made slowly.

How do I transition my cat to Purrfectly?

Cats usually do best with gradual changes. Start by mixing a small amount of Purrfectly with your current litter, then slowly increase the amount over 7–10 days until you’ve fully transitioned. This gives your cat time to adjust to the new texture and scent.

Is Purrfectly suitable for kittens and adult cats?

Yes. Purrfectly’s pellet size was thoughtfully selected to be comfortable for cats of different ages, from curious kittens to adult cats. If you’re introducing any new litter to a kitten, we recommend supervising them during the transition, just as you would with any litter.

How well does Purrfectly control odour?

Purrfectly is formulated to lock in odours quickly and help keep your home smelling fresh between cleans. Like any litter, regular scooping is still important, but our balanced formula is designed to provide reliable odour control for everyday use.

How long does one bag last?

It depends on the number of cats in your home and how often the litter is cleaned. As a general guide, one bag typically lasts around 3-4 weeks for one cat when scooped daily.

Is Purrfectly flushable?

Yes. Purrfectly is made from plant-based ingredients and can be flushed in small amounts, where local regulations and plumbing systems allow. If you’re unsure, we recommend disposing of used litter in your household waste.

Where do you ship?

We currently ship across Canada. Shipping options and estimated delivery times will be shown at checkout based on your delivery address.

How much does shipping cost?

We offer free shipping on qualifying orders:
* British Columbia & Ontario: Free shipping on orders of $60 or more
* All other Canadian provinces: Free shipping on orders of $80 or more
If your order doesn’t meet the free shipping threshold, shipping costs will be calculated at checkout based on your location.

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